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Customer Service
RECENTLY, DURING the mandatory officers’ meeting, we discussed “customer service.” While I did learn more about who our customers are, I couldn’t ...

Lieutenant Danny Legge, Paramedic/Chaplain – Clay County, FL, Fire Rescue

CUSTOMER SERVICE

Through love serve one another

RECENTLY, DURING the mandatory officers’ meeting, we discussed “customer service.” While I did learn more about who our customers are, I couldn’t help but get disgusted about why customer service is such a hard thing to grasp. What kept rolling through my head was, “Do unto others …” But as the meeting progressed, I realized customer service is more than, “Do unto others”; it’s also, “Through love serve one another” (Galatians 5:13 NASB).

If great customer service is the goal, then you must serve, and do it through love. In order to serve through love, you’re going to have to lose a couple of things: pride and self. You have to stop serving with the anticipation of something in return and start serving with the “love of Christ” in mind. You must humble yourself, which for most of us is very difficult. But if God can do it, then surely you can. God stepped down out of heaven and all its glory to this dungpile called “Earth.” What a humbling experience that must have been!

Yes, God created the world and “it was good”—but people destroyed it with wants, desires, and personal agendas. As sin spread, God took on flesh in Jesus and came to save all of humanity who would accept God’s gift. Jesus was human in every way; he didn’t have any place to lay his head, he wept, and he washed his disciples’ nasty feet. Why? Here’s that word again: love! It’s only really serving when it’s done through love. You don’t have to love what others do (or did), you just have to see them through God’s eyes, which for him is like looking into a mirror. In the beginning, in Genesis, we learn we were created in God’s image. Not some of us—all of us!

“You, my brothers, were called to be free. But do not use your freedom to indulge the sinful nature; rather, serve one another in love.” (Galatians 5:13)

You want people to see what Jesus is about? Then serve! Serve one another with Christ in mind. It’s not the norm, so people will question it. When they do, you have an open door to discuss the God who loves them and died for a relationship with them, who then rose again so they could live forever with him.

So today is the day! Today is the day in which Jesus yells from the station kitchen: “Order up!” Take what he has prepared and serve it with the love that only can come from him.

Prayer:

Today, Lord, is the day for me to “order up” and then serve through the example of love you selflessly and unconditionally demonstrated for me.


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